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Communication Centre

Communication Centre

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Categories : Notes from our CEO

January 26, 2021

It goes without saying that the ongoing provincial restrictions have dramatically disrupted the lives of our residents and their family members. Emotions of fear and frustration are high, and the inability to see or hug our loved ones regularly makes this pandemic feel all the more difficult. I understand how significant the impacts of the restrictions are on our residents, staff, and families, and I appreciate that these restrictions are in place for their protection. Transmission is still high, with new and more aggressive COVID-19 variants being detected across the country. Just last week, Roberta Place, a long term care home in Barrie, Ontario, was identified as having this new, more transmissible variant that sadly infected over 120 residents and 70 staff members. Our hearts go out to these residents, their families, our peers and all those impacted by the rapid spread of this virus. As new strains are found, it is imperative, now more than ever, that we are extra vigilant in following all provincial health regulations, as well as the protocols and precautions we have put in place in our homes to ensure the safety and well-being of everyone. As the Public Health Agency of Canada said, “Quick, strong, and sustained measures are needed to interrupt rapid growth and maintain COVID-19 control.” I am optimistic that with the ongoing prioritization of our sector for the rollout of vaccines, we will return to some semblance of normalcy this year. Until then, let’s do all that we can to keep each other safe, check in with our loved ones often, and take any opportunity to get vaccinated as soon as possible.

This week is National Activity Professionals Week, and I’d like to take a moment to recognize the energetic and compassionate team members in our homes who tirelessly work each day to ensure that our residents are active and engaged, both mentally and physically, despite the current restrictions. Our Recreation staff, including our Lifestyle Programs Managers (LPMs) and Personal Support Services Managers (PSSMs), are truly the heartbeat of our homes as they play a significant role in enriching the lives of our residents. From creating and implementing meaningful activities to adapting to meet the needs and interests of each resident, they greatly enhance the quality of life of those they serve. I know family members are concerned about their loved ones being unable to leave the residence due to the ongoing lockdown orders and curfews. I also know that they know we have a strong, committed, and hard-working team of dedicated people who are doing a fantastic job of keeping residents engaged and most importantly, connected to each other. To our LPMs and PSSMs, thank you for your continued commitment and dedication to making the lives of our residents better.

I’d also like to acknowledge some of our incredible corporate team members who once again, without hesitation, put their hands up to volunteer in our long term care homes in outbreak. In total, we have 16 corporate staff providing on-site leadership and support in our LTC homes. Their courage and dedication are admirable, and I thank each of them for doing this tremendous service for our residents and making a such a significant difference during this unprecedented time.

The Chartwell Experience

Vaccination board created by LPM Terri Ryckman at Chartwell Deerview Crossing

Chartwell Deerview Crossing in Hamilton, Ontario is celebrating staff vaccinations with a vaccination board created by LPM Terri Ryckman. He wanted to generate positive awareness about vaccines and help instill confidence among residents and their families. Thank you Terri for showcasing the importance of getting the vaccine and highlighting all the smiling faces of staff members who are now one step closer to protecting themselves and others. Well done!

A Worthy Read

A Promised Land”, a memoir by Barack Obama. The first of a planned two-volume series of the story of the 44th President of the United States. Like many others, I was inspired by his 2006 book “The Audacity of Hope” in which Obama outlined his vision for America’s place in the world and call for a new kind of politics. The current memoir is a great analysis of what was and was not accomplished of this vision during his time as POTUS.

Vlad Volodarski
Chief Executive Officer