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Chartwell’s Contact Centre


At Chartwell, we not only aim to provide high-quality customer service to residents living in our retirement and long term care homes across the country, but also to seniors and family members who are interested in learning more about retirement living. That’s why we offer a Contact Centre, the first of its kind in the Canadian retirement industry.


Comprised of a team of dedicated service agents—all of whom are bilingual and Chartwell employees—Chartwell’s Contact Centre is a resource for seniors and family members seeking information. Trained on the ins-and-outs of Chartwell’s policies and services, as well as the retirement and healthcare industries, our agents can be reached by telephone at 1-855-461-0685. Providing considerable knowledge and exceptional customer service, they are always available to answer your questions and direct you or a loved one to a Chartwell residence.


If you need assistance finding a retirement residence that meets your unique needs, or have a question regarding senior living

Call us at 1-855-461-0685 to speak with an agent.


A retirement residence can be the first step to improving the daily living environment for a senior looking for support, an active lifestyle and peace of mind.


Brent Binions,
President & CEO



Contact us today to make us part of your story
1-855-461-0685

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