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Support Services Offered in Retirement Homes


We believe the right support services can help seniors enjoy life to the fullest and increase their health and independence.


Our trained service staff in our retirement communities are here to support you, assist with personal safety and ensure all governing provincial regulatory guidelines and practices are met in the most skilled and ethical manner.

One of the first team members you’ll encounter once you’ve made the decision to move into a Chartwell retirement residence is our Health and Wellness Manager. A meeting will be set up prior to your move-in to discuss existing medical conditions, prescribed treatments and support options. If you require personal care or medication administration from our staff, a plan of care will be designed to meet your specific needs. The plan is personalized and reviewed a minimum of every six months.

Service Options

Care and wellness services provided in our retirement residences include:

  • 24-hour emergency assistance
  • Regular observation and supervision of well-being
  • Gentle exercise

Fee-for-service personal care programs* can include:

  • Medication administration**
  • Medication assistance
  • Prescribed treatment
  • Assistance with daily living activities such as dressing, hygiene and bathing
  • Customized special care
  • Escort to activities and meals or transfer assistance
  • Companionship
  • Laundry service, daily housekeeping, seasonal cleaning services
  • Other care services as agreed

*These services are offered to help residents manage their needs in the comfort and privacy of their Chartwell residence. Please ask us for more information on which services are available in the home you are considering or to evaluate your care needs.


**The medication service includes the assistance/administration, storage and processing of prescribed medications from the Wellness & Care Centre.


Ancillary services provided by private vendors are offered as a fee-for-service option and may include*:

  • Reflexologist
  • Podiatrist
  • Manicurist / Pedicurist
  • Physiotherapist
  • Beauty & Barber Salon
  • Pharmacy services

*These services may vary depending on the home. Please ask during your scheduled visit to know more about these services.


Contact us today to make us part of your story
1-855-461-0685

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